{"id":11,"date":"2022-07-29T14:08:59","date_gmt":"2022-07-29T13:08:59","guid":{"rendered":"http:\/\/market.wearemateria.com\/?page_id=11"},"modified":"2023-03-17T12:45:34","modified_gmt":"2023-03-17T12:45:34","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/coltique.pt\/fr\/refund_returns\/","title":{"rendered":"<p>Politique de Remboursement et de Retour<\/p>"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27db65f1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27db65f1\" data-element_type=\"section\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-471e5e8d\" data-id=\"471e5e8d\" data-element_type=\"column\">\r\n\t\t\t\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63c497e9 elementor-widget elementor-widget-text-editor\" data-id=\"63c497e9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<h3>Livraison<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Toutes les commandes seront exp\u00e9di\u00e9es dans les 5 jours ouvrables apr\u00e8s confirmation du paiement.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Les frais de port seront ajout\u00e9s au montant total de votre commande.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<h3>Retour pour r\u00e9tractation<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Le client peut, s'il n'est pas satisfait des produits fournis, les retourner dans un d\u00e9lai de 14 jours apr\u00e8s r\u00e9ception du colis. Toutefois, le droit de retour n'existe que s'il est prouv\u00e9 que les produits :<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>N'ont pas \u00e9t\u00e9 utilis\u00e9s.<\/p>\n<p><!-- \/wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Conserver les caract\u00e9ristiques d'origine et l'emballage n'est pas endommag\u00e9 (les colis ouverts avec soin ne seront pas consid\u00e9r\u00e9s comme endommag\u00e9s).<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>N'ont pas \u00e9t\u00e9 alt\u00e9r\u00e9s et conservent l'\u00e9tiquette d'identification.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<h3>Proc\u00e9dure d'\u00e9change ou de retour<\/h3>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Pour \u00e9changer un article contre un autre, modifier la taille d'un article ou effectuer un retour, veuillez suivre les \u00e9tapes ci-dessous.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><b>\u00c9tape 1 : Remplissez le formulaire de retour<\/b><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Veuillez remplir le formulaire.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><b>\u00c9tape 2 : Placez l'article et le formulaire dans la bo\u00eete<\/b><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Placez l'article et le formulaire compl\u00e9t\u00e9 dans un emballage. Si possible, joignez \u00e9galement une copie de la facture. Vous pouvez utiliser l'emballage d'origine dans lequel vous avez re\u00e7u la commande ou un autre carton, s'il n'est pas endommag\u00e9. Si vous utilisez l'emballage d'origine, videz-le et placez uniquement l'article que vous souhaitez retourner. Fermez la bo\u00eete et scellez-la avec du ruban adh\u00e9sif.<\/p>\n<p><b>\u00c9tape 3 : soumettre l'article<\/b><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Envoyez l'article \u00e0 l'adresse suivante (les frais de cette livraison seront \u00e0 la charge du client) :<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p>NEVES &amp; COMPANHIA LDA<br>Rua de Santo Amaro, 1079<br>4835-209 Guimar&atilde;es<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><b>\u00c9tape 4 : Obtenez le remboursement<\/b><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Apr\u00e8s r\u00e9ception et analyse du produit, nous vous restituerons le montant par virement bancaire.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18bd987 elementor-widget elementor-widget-heading\" data-id=\"18bd987\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Formulaire de retour<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06b5252 elementor-widget elementor-widget-shortcode\" data-id=\"06b5252\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4086-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/11#wpcf7-f4086-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/11#wpcf7-f4086-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"4086\">\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.3\">\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\">\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4086-o1\">\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\">\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\">\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\">\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\">\n<input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\">\n<input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\">\n<input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\">\n<input type=\"hidden\" name=\"_wpcf7cf_options\" value='{\"form_id\":4086,\"conditions\":[{\"then_field\":\"razao\",\"and_rules\":[{\"if_field\":\"motivo-troca\",\"operator\":\"equals\",\"if_value\":\"The product has a manufacturing problem.\"}]},{\"then_field\":\"razao\",\"and_rules\":[{\"if_field\":\"motivo-troca\",\"operator\":\"equals\",\"if_value\":\"Other.\"}]},{\"then_field\":\"escolha-nib\",\"and_rules\":[{\"if_field\":\"trocar-reembolso\",\"operator\":\"equals\",\"if_value\":\"I want a refund.\"}]},{\"then_field\":\"escolha-tamanho\",\"and_rules\":[{\"if_field\":\"trocar-reembolso\",\"operator\":\"equals\",\"if_value\":\"I want to exchange for another size.\"}]},{\"then_field\":\"escolha-referencia\",\"and_rules\":[{\"if_field\":\"trocar-reembolso\",\"operator\":\"equals\",\"if_value\":\"I want to exchange for another product with the same value.\"}]}],\"settings\":{\"animation\":\"yes\",\"animation_intime\":200,\"animation_outtime\":200,\"conditions_ui\":\"normal\",\"notice_dismissed\":false,\"notice_dismissed_rollback-cf7-5.7.1\":true,\"notice_dismissed_rollback-cf7-5.8.5\":true}}'>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\">\n<\/div>\n<p><label>Nom et pr\u00e9nom*:<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\"><\/span><\/label><br>\n<label>Email *:<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\"><\/span><\/label><br>\n<label>Num\u00e9ro de t\u00e9l\u00e9phone*:<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefonico\"><input size=\"40\" maxlength=\"13\" minlength=\"9\" class=\"wpcf7-form-control wpcf7-phonetext wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-phonetext\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telefonico\"><input type=\"hidden\" name=\"telefonico-country-code\" class=\"wpcf7-phonetext-country-code\"><\/span><\/label><br>\n<label>Num\u00e9ro de commande*:<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"encomenda\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"encomenda\"><\/span><\/label><br>\n<label>Product Reference *:<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"referencia\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"referencia\"><\/span><\/label><br>\n<label>Raison du retour\/\u00e9change*\u00a0:<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"motivo-troca\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"motivo-troca\"><option value=\"\">-- Choisissez-en un --<\/option><option value=\"I made a mistake placing the order.\">J'ai fait une erreur en passant la commande.<\/option><option value=\"Coltique did not send me the ordered item.\">Coltique ne m'a pas envoy\u00e9 l'article command\u00e9.<\/option><option value=\"The item was delivered quite late.\">L'article a \u00e9t\u00e9 livr\u00e9 assez tard.<\/option><option value=\"The color does not match the one displayed in the store and social media.\">La couleur ne correspond pas \u00e0 celle affich\u00e9e en magasin et sur les r\u00e9seaux sociaux.<\/option><option value=\"The product quality is not as expected.\">La qualit\u00e9 du produit n'est pas celle attendue.<\/option><option value=\"The product has a manufacturing problem.\">Le produit a un probl\u00e8me de fabrication.<\/option><option value=\"Other.\">Autre.<\/option><\/select><\/span><\/label>\n<\/p>\n<div data-id=\"razao\" data-orig_data_id=\"razao\" data-class=\"wpcf7cf_group\">\n\t<p><label>Pr\u00e9cisez le motif * :<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"motivos\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"motivos\"><\/span><\/label>\n\t<\/p>\n<\/div>\n<p><label>Vous souhaitez \u00e9changer\/retourner*\u00a0:<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"trocar-reembolso\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"trocar-reembolso\"><option value=\"\">-- Choisissez-en un --<\/option><option value=\"I want a refund.\">Je veux un remboursement.<\/option><option value=\"I want to exchange for another size.\">Je souhaite \u00e9changer contre une autre taille.<\/option><option value=\"I want to exchange for another product with the same value.\">Je souhaite \u00e9changer contre un autre produit de m\u00eame valeur.<\/option><\/select><\/span><\/label>\n<\/p>\n<div data-id=\"escolha-nib\" data-orig_data_id=\"escolha-nib\" data-class=\"wpcf7cf_group\">\n\t<p><label>Saisissez le NIB pour lequel vous souhaitez que le remboursement soit effectu\u00e9* :<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nib\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nib\"><\/span><\/label>\n\t<\/p>\n<\/div>\n<div data-id=\"escolha-tamanho\" data-orig_data_id=\"escolha-tamanho\" data-class=\"wpcf7cf_group\">\n\t<p><label>Sp\u00e9cifiez une nouvelle taille\u00a0: *<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"novo-tamanho\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"novo-tamanho\"><\/span><\/label>\n\t<\/p>\n<\/div>\n<div data-id=\"escolha-referencia\" data-orig_data_id=\"escolha-referencia\" data-class=\"wpcf7cf_group\">\n\t<p><label>Pr\u00e9ciser une nouvelle r\u00e9f\u00e9rence : *<br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nova-referencia\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nova-referencia\"><\/span><\/label>\n\t<\/p>\n<\/div>\n<p><button class=\"wpcf7-form-control wpcf7-submit\" type=\"submit\" value=\"Submit\">Soumettre<\/button>\n<\/p><input type=\"hidden\" class=\"wpcf7-pum\" value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}'><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/section>\r\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Delivery All orders will be shipped within 5 business day after payment confirmation. The shipping cost will be added to the total amount of your order. Return for withdrawl The customer may, if not satisfied with the products supplied, return them within 14 days after receiving the package. However, the right to return only occurs [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Coltique<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/coltique.pt\/fr\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Coltique\" \/>\n<meta property=\"og:description\" content=\"Delivery All orders will be shipped within 5 business day after payment confirmation. The shipping cost will be added to the total amount of your order. Return for withdrawl The customer may, if not satisfied with the products supplied, return them within 14 days after receiving the package. However, the right to return only occurs [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/coltique.pt\/fr\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Coltique\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/coltique.pt\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-17T12:45:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/coltique.pt\/refund_returns\/\",\"url\":\"https:\/\/coltique.pt\/refund_returns\/\",\"name\":\"Refund and Returns Policy - Coltique\",\"isPartOf\":{\"@id\":\"https:\/\/coltique.pt\/#website\"},\"datePublished\":\"2022-07-29T13:08:59+00:00\",\"dateModified\":\"2023-03-17T12:45:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/coltique.pt\/refund_returns\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/coltique.pt\/refund_returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/coltique.pt\/refund_returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/coltique.pt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/coltique.pt\/#website\",\"url\":\"https:\/\/coltique.pt\/\",\"name\":\"Coltique\",\"description\":\"Your new favorite marketplace\",\"publisher\":{\"@id\":\"https:\/\/coltique.pt\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/coltique.pt\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/coltique.pt\/#organization\",\"name\":\"Coltique\",\"url\":\"https:\/\/coltique.pt\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/coltique.pt\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/coltique.pt\/wp-content\/uploads\/2022\/10\/Logo_RGB_Preto.png\",\"contentUrl\":\"https:\/\/coltique.pt\/wp-content\/uploads\/2022\/10\/Logo_RGB_Preto.png\",\"width\":555,\"height\":114,\"caption\":\"Coltique\"},\"image\":{\"@id\":\"https:\/\/coltique.pt\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/facebook.com\/coltique.pt\",\"https:\/\/instagram.com\/coltique.pt\",\"https:\/\/www.tiktok.com\/@coltique.pt\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund and Returns Policy - Coltique","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/coltique.pt\/fr\/refund_returns\/","og_locale":"fr_FR","og_type":"article","og_title":"Refund and Returns Policy - Coltique","og_description":"Delivery All orders will be shipped within 5 business day after payment confirmation. The shipping cost will be added to the total amount of your order. Return for withdrawl The customer may, if not satisfied with the products supplied, return them within 14 days after receiving the package. 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